Terms of Service
Welcome to BOZZINI.
The terms “we,” “us,” and “our” refer to BOZZINI, the owner and operator of this website. These Terms of Service govern your access to and use of our website, products, and related services.
By using our website or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please stop using the website.
1. Access & Accounts
You must be of legal age in your country or region to use our website and services.
You are responsible for keeping your account login details secure and for all activity that occurs under your account.
2. Products
BOZZINI aims to provide accurate product descriptions, images, specifications, and pricing.
However, slight differences in color, size, packaging, design, or appearance may occur due to screen settings, production updates, supplier changes, or product improvements.
We reserve the right to update, modify, replace, or discontinue any product at any time without prior notice.
3. Orders
Placing an order means you are making an offer to purchase the selected product.
Your order is confirmed only after payment has been successfully processed and a confirmation email has been sent.
All purchases are subject to our Return & Refund Policy and Shipping Policy.
BOZZINI reserves the right to refuse, cancel, or limit any order if we suspect fraud, incorrect information, pricing errors, stock issues, or misuse of our services.
4. Pricing & Billing
Prices are displayed in your selected or local currency unless stated otherwise.
You agree to provide accurate billing, shipping, and payment information. By placing an order, you authorize BOZZINI or its payment providers to process your selected payment method for the total amount shown at checkout.
We reserve the right to correct pricing errors or update prices at any time.
5. Shipping & Delivery
Estimated delivery times are provided for reference only and may vary depending on your location, customs processing, courier performance, and external conditions.
BOZZINI is not responsible for delays, customs fees, import duties, failed delivery attempts, or shipping issues caused by couriers, customs authorities, incorrect addresses, or circumstances beyond our control once the order has been dispatched.
Please ensure your shipping information is complete and accurate before placing an order.
6. Returns & Refunds
All returns, refunds, replacements, and after-sales support requests are handled according to our Return & Refund Policy.
Refunds or replacements may be available for eligible cases such as damaged items, defective products, incorrect items, missing parts, or confirmed shipping issues.
Change-of-mind returns, incorrect item selection, wrong shipping address, used products, or opened hygiene-related items may not be eligible.
7. Intellectual Property
All content on this website, including text, images, product visuals, graphics, logos, design elements, videos, icons, layout, and source code, belongs to BOZZINI or its licensors.
You may not copy, reproduce, modify, distribute, sell, or use any website content without prior written permission.
8. Third-Party Tools & Links
Our website may include third-party tools, apps, payment gateways, analytics services, or external links.
These third-party services are provided for convenience and functionality. BOZZINI is not responsible for their accuracy, availability, privacy practices, performance, or content.
Use of third-party services is at your own risk and may be subject to their own terms and policies.
9. Privacy
By using our website and services, you agree that your personal information may be collected, used, and protected according to our Privacy Policy.
Please review our Privacy Policy to understand how BOZZINI handles customer data.
10. Reviews & Feedback
By submitting reviews, testimonials, comments, photos, videos, or feedback, you grant BOZZINI permission to use, edit, publish, and display that content for website, marketing, social media, advertising, or promotional purposes.
You agree not to submit content that is unlawful, false, misleading, abusive, offensive, defamatory, or harmful.
11. Errors & Inaccuracies
We reserve the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, availability, shipping information, promotions, or website content at any time.
This may include correcting or cancelling an order after it has been placed if an error is discovered.
12. Prohibited Activities
You agree not to use our website or services for any unlawful or harmful purpose, including:
- Fraudulent or deceptive activity
- Hacking, spamming, scraping, or data harvesting
- Uploading malware, viruses, or harmful code
- Attempting to disrupt or overload our systems
- Misusing customer data or violating privacy rights
- Posting false, offensive, or misleading content
- Violating applicable laws or regulations
BOZZINI may restrict, suspend, or terminate access if prohibited activity is detected.
13. Product Use
Our products are intended for normal personal use according to the product instructions provided.
BOZZINI is not responsible for damage, injury, product failure, or unsatisfactory results caused by misuse, improper handling, failure to follow instructions, unauthorized modification, or use outside the intended purpose.
For pet-care products, customers are responsible for ensuring that the product is suitable for their pet’s size, behavior, comfort, and needs.
14. Termination
We may suspend or terminate your access to our website or services if you violate these Terms, misuse our services, or engage in suspicious or harmful activity.
Sections relating to intellectual property, limitation of liability, indemnification, privacy, and other provisions intended to survive termination will remain in effect.
15. Disclaimer
Our website, products, and services are provided on an “as is” and “as available” basis.
While we aim to provide accurate information and reliable service, BOZZINI does not guarantee that the website will always be uninterrupted, secure, error-free, or that every product will meet every individual expectation.
Product results may vary depending on usage, care, pet behavior, and individual circumstances.
16. Limitation of Liability
To the fullest extent permitted by law, BOZZINI is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
This includes, but is not limited to, delays, data loss, service interruptions, courier issues, product misuse, or results that differ from expectations.
17. Indemnification
You agree to indemnify and hold BOZZINI harmless from any claims, damages, losses, liabilities, costs, or expenses resulting from your misuse of our website or products, violation of these Terms, violation of law, or infringement of third-party rights.
18. Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining sections will continue to apply in full force.
19. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, represent the full agreement between you and BOZZINI regarding your use of our website and services.
20. Assignment
You may not transfer or assign your rights or obligations under these Terms without written consent.
BOZZINI may transfer or assign its rights and obligations when necessary for business, legal, or operational reasons.
21. Governing Law
These Terms are governed by the laws of the jurisdiction in which BOZZINI is registered, unless otherwise required by applicable consumer protection laws.
Any disputes will be handled by the relevant courts or legal authorities of that jurisdiction.
22. Updates to These Terms
BOZZINI may update these Terms from time to time to reflect changes in our services, policies, legal obligations, or business practices.
Continued use of the website after updates means you accept the latest version of these Terms.